User: anonymous   Login
Location: Brno
(49.2000°N, 16.6330°E)
Time: 11:28:14

Frequently asked questions (FAQ)

What types of e-mail are acceptable?

The following types of messages are welcomed, but we would prefer not to have to write a reply to each one. To help us do this with a clear conscience, please add a note at the end saying "No response required". Although Heavens-Above is now multilingual, we can only understand mail written in English.

    If you have a suggestion as to how the site can be improved, please let us know. If we agree with the suggestion, we'll try to implement it as soon as time and resources permit.

    If you notice errors in the information about the satellites for example, please let us know. We will make the corrections at the earliest opportunity.

    If you think you've found a bug in our prediction software, we want to know about it. Please try to provide us with information which will help us to locate and fix the bug, especially useful is a copy of the URL (address) of the page concerned.

    Praise or thanks
    It's always nice to know we are appreciated, and we welcome this kind of message, but please don't always expect a reply.